# Self-service information

Reference information for Fayegram plugins; no individual support channel or response commitment is offered.

Publisher: Fayegram. Effective: 2026-09-27.

## No support channel

Fayegram does not provide an individual support channel for these plugins. Fayegram plugins are provided as is, without a help desk, ticket system, guaranteed response time, service-level agreement, compatibility commitment, or maintenance obligation.

## Self-service steps

- Confirm that your host is current and that the intended plugin is available and enabled through that host’s supported setup.
- Open the plugin's catalog entry and read the included skill instructions, boundaries, dependencies, and expected invocation wording.
- Use an explicit skill invocation when the skill requires one, and provide only the files and context needed for the task.
- Review the host error, plugin output, local permissions, dependency versions, and the current workspace state before retrying.
- If a host feature or third-party website changed, use that provider's own documentation and support resources.

[Faye Plugin Market catalog](/) — Browse plugin packages and their included skills, agents, scripts, and references.

## Third-party and host issues

Codex, ChatGPT, Gemini, Python, Pillow, browsers, operating systems, and hosting services are not operated by Fayegram. Account, billing, outage, data-retention, abuse, and platform-access questions must be handled through the applicable provider's controls and support process. Do not send passwords, API keys, one-time codes, session cookies, or other secrets while seeking help.

[OpenAI Help Center](https://help.openai.com/) — Help for Codex, ChatGPT, and OpenAI accounts or services.

[Gemini Apps Help](https://support.google.com/gemini/) — Help for Gemini Web and Google account-connected features.

[Python documentation](https://www.python.org/doc/) — Runtime information for local Python-based image utilities.

## Privacy and terms

Fayegram does not currently provide a direct inquiry or incident-reporting channel for these plugins. Review the published Privacy Policy and Terms of Use before installing or using them.

[Privacy Policy](/privacy/) — Data categories, recipients, retention, and user controls.

[Terms of Use](/terms/) — Use conditions, third-party responsibility, disclaimers, and limitations.